Shipping Policy

FurryGroomer Shipping Policy

Thank you for shopping with FurryGroomer! We ship worldwide and want to make sure your order arrives safely.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. You will receive a tracking email once your order ships.

Shipping Times by Region

United States & Canada: 10-20 business days

United Kingdom & Europe: 12-22 business days

Australia & New Zealand: 14-25 business days

Middle East (UAE, Saudi Arabia, etc.): 10-18 business days

Rest of World: 15-30 business days

Free Worldwide Shipping

Enjoy FREE shipping on all orders — no minimum purchase required! We believe pet care should be accessible to everyone, everywhere.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. You can track your package anytime using the link in your shipping confirmation email.

Customs & Import Duties

For international orders, customs duties may apply depending on your country. Customers are responsible for any import fees or taxes imposed by their country's customs office.

Shipping Issues

If your package is lost, damaged, or significantly delayed, please contact us immediately at support@furrygroomer.com. We'll work with the carrier to resolve the issue or send a replacement.

Address Changes

If you need to change your shipping address, please contact us within 12 hours of placing your order. We cannot guarantee changes after this window as orders are processed quickly.

Last updated: May 2026