Returns & Refunds Policy
FurryGroomer Returns & Refunds Policy
Last updated: May 2026
30-Day Money-Back Guarantee
Your satisfaction is our top priority. You have 30 days from delivery to request a return.
Eligibility
- Items must be unused and in original packaging
- Returned within 30 days of delivery
- Proof of purchase required
How to Return
- Email returns@furrygroomer.com with order number
- Receive return authorization and instructions
- Ship the item back
- Refund issued within 5-7 business days
Damaged or Wrong Items
Contact us immediately at support@furrygroomer.com with photos. We'll send a replacement free or refund you fully.
Return Shipping
Customer pays return shipping for preference returns. We cover all costs for damaged or incorrect items.
Contact
Email: returns@furrygroomer.com